It's really easy! Go to Google Play and download OPay. Then, follow the instructions to register your account.
After setting up your account, send an email to [email protected] requesting for an OPay merchant registration form.
Yes, you can proceed to register as an OPay merchant without this document.
Start sending or receiving money! Remember that you only need the phone number of another OPay user to make a transaction. You can also receive payments from your customers.
You can receive and send up to 5 million Naira daily as an OPay merchant.
The following errors are possible to occur on your POS:
Please report this immediately in the Support tab in the OPay app. Remember to include the transaction number and a screenshot of the transaction receipt.
Reversals on the system happen instantly to the cardholder’s account.
Please request for the cardholder to resolve this with their bank.
Please ensure that the reversal process completes before pulling out the user’s card as this could lead to the POS not being able to read the card or its associated account details.
Please contact [email protected] and send the following information:
Please send your bank statement with the time period to [email protected].
Kindly provide the following details in the Support tab in the OPay app for OPay merchant account:
On that particular transaction details page, tap Chat with OPay Support and the
details of the transaction will be automatically loaded in the text
input field. Then tap send.
You can also include a message to let our support team know more about the issue.
Please note that transactions can take some time to reflect in your account. If it takes too long, please advise the customer to be patient as it could take time based on the status of the network connection.
Please note that transaction alerts can take a few days to arrive. We recommend for you to advise the customer to check their OPay balance for the transfer before alerts arrive.
If you sent money to the wrong account number, we suggest you contact the person of the wrong account immediately to recover your money. OPay is not responsible for money collections during incorrect transactions amongst peers.